We're Here For You!

Many of our prospective customers are surprised that we don't get many support calls or emails. The reason is simple. Our Help Engine is just that good. It includes step-by-step instructions and even video tutorials. We believe it is second to none in the industry. If the help you need isn't available there, just drop us a line. We offer unlimited email support when you have a question or issue. And if you have an urgent need, such as website interruption or an inexplicable or recurring problem, just call us. We support our websites, whatever it takes.

 

 
 How Secure Is My Website?

Your website is hosted in our top-tier hosting facility on amazing servers supported by redundancies on each and every critical system. Here's more...

Located in a premier Tier IV datacenter in Dallas
The Informart Telecom facility is the largest internet hub in the southern United States.

Three redundant electrical power grids
The power company overlays three grids on this facility giving the highest level of hard-power redundancy.

Battery backups, generators, and on-site fuel storage
If the three power grids fail, battery backup system keep things running in the short term, while redundant diesel generators provide longer term power options.

Cooling and physical security
Redundant HVAC units ensure that the systems maintain necessary temperatures. Fire suppression and physical security systems including video surveillance and security badge access ensure that the servers remain safe.

Multiple redundant fiber internet connections
A host of fiber connections to the internet through multiple carriers ensures the connectivity of systems to the internet in even the most disastrous conditions.

Data backups every night
All websites are backed up locally and deployed on remote data backups every night to make sure your data is safe and secure.

System requirements

Church Website Pros does not provide computer support per se, however we want to do what we can to ensure a painless transition to our state-of-the-art content management system. Most computers purchased within the last three years, and with Internet access, should have no trouble with our application providing you have kept current with upgrades and fixes from Microsoft and other software manufacturers.

We suggest the following:

  • Windows XP (SP2 or later strongly recommended)
  • Vista
    Windows 7
    • At least 1.8 GHz processor, 2.0 GHz recommended
    • At least 512 MB of RAM
    • 1 GB of free disk space (additional space may be required for data files)
      Regional Settings are supported when set to English (United States) with keyboard setting to US only.
      Browsers:
  • Church Website Pros content management system should run fine in most modern browsers. By upgrading you can rest assured that you'll be browsing the web more safely and securely with the latest version of the browser and its security updates.
  • IE v8 or greater Click to upgrade
  • Firefox v3.6 or greater Click to upgrade
  • Safari V4 or greater Click to upgrade

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